2019 DIET 행정학 2.0 원리이해(전2권)
정가 48,000원
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마일리지 2400점
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저자 이상헌
출판사 좋은책 출판사
발행일 2018년 07월
판형 4 X 6배판
페이지 1144쪽
ISBN 9791187944980
스프링 분철
구매수량
바로신청 장바구니
event 배너 이미지
[회원평가]
리뷰를 쓰시면 마일리지를 적립해 드립니다!
(해당 상품 구매 회원만 리뷰작성이 가능합니다)
 

DITE 행정학을 출간하며....

이해가 우선 ! Story와 흐름

1. 이해가 우선이다.

 

DIET 행정학 2.0 - 원리이해는 순수한 학문 탐구를 위한 책이 아니라 객관식 행정학 시험에서 효율적으로 높은 점수를 확보하기 위한 학습 교재입니다. 따라서 본 교재의 구성과 집필 의도는 수험적합도에 맞춰져 있습니다.

 

행정학의 내용을 정리한 새로운 대학 강의 교재가 매년 출간되고 있고, 시험의 출제 교수진 또한 해를 거듭하며 교체되기도 합니다. 기본적인 내용은 동일하더라도 출제 교수의 차이에 따라 조금씩 변형된 표현이나 사례가 시험에 출제됩니다.

 

행정학의 내용을 닥치고 암기하는 방식으로 행정학 시험에서 고득점을 할 수 있는 시대는 지났습니다. 머릿 글자를 따서 암기만 해 둔 수험생들은 길어진 지문, 응용된 표현과 사례의 출제에 대응능력이 부족할수밖에 없습니다. 물론 객관식 시험에서 암기는 필수입니다. 하지만 그 암기가 이해에 바탕을 두고 있지 못할 때에는 시험장에서 문제해결능력이 떨어질 수밖에 없습니다.

그래서 수험 행정학의 출발점은 역시 이해가 우선입니다.

수업 시간에 늘 강조하지만 이해의 양이 증가할수록, 암기의 부담은 줄어듭니다.

이해를 바탕으로 단순 암기 분량을 최소화하고, 단순 암기가 필요한 부분 또한 이해의 틀 속에서 암기할 때 시험에서 고득점이 가능합니다.

 

2. 이해는 흐름을 통해서!

 

그렇다면 어떻게 이해할 것인가?

방대하게 느껴질 수 있는 행정학 각 테마의 내용 그 밑바닥에 흐르고 있는 흐름을 찾으려고 노력해야 합니다. 수업시간에 많은 판서가 있는 이유 또한 이런 흐름을 수험생의 눈에 보여주고 싶어서입니다.

조각구름처럼 행정학의 주요 이론과 테마를 하나하나 독자적으로 학습해서는 전체 흐름을 잡지 못하고,흐름을 잡지 못하면 이해가 어려우며, 이해가 어려우면 결국 모든 내용을 암기에만 의존하려는 학습으로 이어지게 됩니다.

 

이를 방지하기 위해 교재의 각 장과 테마의 배치에 흐름을 반영하였습니다. 이론이 전개되는 시간 흐름 또는 대비되는 관점을 순서 있게 배치하여 행정학의 이해를 높이고자 본 교재를 구성하였습니다.

원 시험에서 목표하는 결과를 얻을 수 있기를 바란다.   

 

*1639페이지 2505페이지

 

 

목차1권

 

PART01 행정학의 기초이론

 

CHAPTER 01 행정과 행정가치 26

체계도 / 22

THEMA 01 행정의 의의 ·····································································································································27

THEMA 02 행정가치 ···········································································································································29

02-1 공익 ················································································································································31

02-2 정의 ···············································································································································34

02-3 형평, 자유, 평등 ··························································································································36

02-4 민주성, 합법성, 투명성 ···············································································································39

02-5 능률성, 효과성, 효율성 ···············································································································46

02-6 가외성 ···········································································································································49

02-7 합리성, 적합성, 적정성 ················································································································51

THEMA 03 행정가치 간 관계 ····························································································································53

CHAPTER 02 현대 행정의 이해 56

체계도 / 56

THEMA 01 국가 역할의 변화 ····························································································································57

THEMA 02 이념에 따른 정부관의 변화 ···········································································································62

THEMA 03 정부와 시장의 관계 ························································································································64

THEMA 04 시장실패 ···········································································································································65

04-1 Savas의 재화 분류 ·····················································································································69

04-2 외부효과 ········································································································································71

04-3 공유지의 비극 ······························································································································73

04-4 주인대리인이론 ·····························································································································75

THEMA 05 정부실패 ···········································································································································78

05-1 Wolf의 비시장실패 ·······················································································································80

05-2 파킨슨 법칙 ··································································································································82

05-3 공공재의 과다·과소공급 ·············································································································83

THEMA 06 공공서비스 공급방식의 변화 ··········································································································85

06-1 민영화 ···········································································································································88

06-2 민간위탁 ········································································································································92

06-3 공공부문 민간투자유치 ···············································································································96

06-4 수익자부담원칙 ····························································································································98

THEMA 07 시민참여와 NGO ·····························································································································99

07-1 NGO ·············································································································································101

07-2 사회적 자본 ································································································································106

07-3 정부신뢰 ······································································································································109

07-4 사회적 기업 육성법 ····················································································································110

CHAPTER 03 행정학의 발달과 행정이론 116

체계도 / 116

THEMA 01 행정학의 학문적 성격 ··················································································································118

THEMA 02 전통적 행정학의 성립 과정 ·········································································································122

02-1 정치와 행정 ·································································································································127

02-2 행정과 경영 ································································································································133

THEMA 03 행정관리론 ·····································································································································135

THEMA 04 호손실험과 인간관계론 ················································································································138

THEMA 05 행태주의 접근방법 ························································································································141

THEMA 06 생태론적 접근방법 ························································································································147

06-1 비교행정과 발전행정 ··················································································································149

THEMA 07 체제론적 접근방법 ························································································································153

THEMA 08 후기행태주의 접근방법 ················································································································156

08-1 현상학적 접근방법 ······················································································································157

08-2 포스트모더니즘 행정이론 ···········································································································161

08-3 신행정론 ······································································································································164

THEMA 09 공공선택론 ·····································································································································167

09-1 민주행정 패러다임 ·····················································································································170

09-2 비시장적 의사결정 연구 ············································································································173

THEMA 10 신제도주의 접근방법 ····················································································································180

10-1 신제도주의 유파별 비교 ············································································································183

10-2 합리적 선택 제도주의 ················································································································184

10-3 역사적 제도주의 ·························································································································188

10-4 사회학적 제도주의 ·····················································································································192

THEMA 11 신공공관리론 ·································································································································194

11-1 정부실패 이후 정부 역할 재정립에 관한 이론 전개 ····························································200

11-2 작은 정부와 감축관리 ···············································································································203

11-3 고객지향적 행정 ························································································································204

THEMA 12 뉴거버넌스론 ·································································································································209

12-1 신공공관리론과 뉴거버넌스 ·······································································································212

12-2 Peters의 거버넌스 모형 ············································································································214

12-3 기타 거버넌스 모형 ···················································································································216

THEMA 13 탈신공공관리론(Post-NPM) ········································································································219

THEMA 14 신공공서비스론 ·····························································································································221

 

PART02 정책학

 

CHAPTER 01 정책과 정책학 228

체계도 / 228

THEMA 01 정책연구의 의의 ···························································································································230

THEMA 02 정책학의 전개 ·······························································································································235

THEMA 03 정책과정의 참여자 ························································································································239

THEMA 04 정책과정의 권력 모형 ··················································································································242

04-1 조합주의 ······································································································································247

THEMA 05 정책네트워크 모형 ························································································································251

05-1 하위정부모형 ······························································································································252

05-2 이슈네트워크와 정책공동체 ······································································································254

THEMA 06 정책유형론 ·····································································································································258

THEMA 07 정부규제 ········································································································································263

07-1 Wilson의 규제정치이론 ·············································································································269

07-2 규제개혁 ······································································································································271

07-3 행정규제기본법 ···························································································································273

CHAPTER 02 정책의제설정론 276

체계도 / 276

THEMA 01 정책의제설정과정 ··························································································································277

THEMA 02 의제설정과정의 유형 ····················································································································279

THEMA 03 의제설정이론 모형 ························································································································281

THEMA 04 의제설정 영향 요인 ······················································································································287

CHAPTER 03 정책결정과 정책분석 288

체계도 / 288

THEMA 01 정책결정과 정책분석 ····················································································································290

THEMA 02 정책문제의 구조화 ························································································································294

THEMA 03 정책목표의 설정 ···························································································································298

THEMA 04 정책대안의 탐색 ···························································································································301

THEMA 05 정책대안의 결과예측 ····················································································································302

05-1 델파이와 정책델파이 ·················································································································306

THEMA 06 정책대안의 비교·평가 ··················································································································308

06-1 비용편익분석 ······························································································································310

06-2 비용효과분석 ·······························································································································315

THEMA 07 불확실성하의 의사결정 ················································································································317

THEMA 08 정책분석의 실제 ···························································································································319

THEMA 09 정책결정: 합리모형 ···················································································································326

THEMA 10 정책결정: 점증모형 ···················································································································329

THEMA 11 정책결정: 혼합탐사모형 ···········································································································335

THEMA 12 정책결정: 최적모형 ···················································································································337

THEMA 13 정책결정: 만족모형 ···················································································································339

THEMA 14 정책결정: 조직모형, 회사모형 ·································································································341

THEMA 15 정책결정: 쓰레기통모형 ···········································································································345

THEMA 16 정책결정: 사이버네틱스 모형 ··································································································347

THEMA 17 정책결정: Allison 모형 ···········································································································349

THEMA 18 기타 정책결정 유형 ······················································································································355

CHAPTER 04 정책집행론 359

체계도 / 359

THEMA 01 집행연구의 전개과정 ····················································································································360

THEMA 02 하향적 접근방법 ···························································································································363

02-1 Sabatier & Mazmanian의 정책집행의 성공요인 ···································································366

THEMA 03 상향적 접근방법 ···························································································································368

03-1 Lipsky의 일선관료제 ··················································································································371

03-2 하향적 집행과 상향적 집행의 비교 ·························································································373

THEMA 04 통합적 접근방법 ···························································································································376

THEMA 05 정책결정자와 정책집행자의 관계 ································································································381

THEMA 06 정책집행의 성공 조건 ··················································································································383

THEMA 07 정책순응과 정책불응 ····················································································································385

THEMA 08 정책학습 ········································································································································388

THEMA 09 정책변동 ········································································································································390

THEMA 10 정책갈등 ········································································································································393

CHAPTER 05 정책평가론 395

체계도 / 395

THEMA 01 정책평가의 의의 ···························································································································396

THEMA 02 정책평가의 유형 ···························································································································399

THEMA 03 인과모형의 이해 ···························································································································403

THEMA 04 정책평가의 구성 논리 ··················································································································405

THEMA 05 정책평가 실험설계 ························································································································408

THEMA 06 평가의 타당도 ·······························································································································411

06-1 타당도 저해 요인 ·······················································································································413

THEMA 07 평가의 신뢰도 ·······························································································································417

THEMA 08 정부업무평가 기본법 ····················································································································419

CHAPTER 06 기획론과 정책결정요인론 423

체계도 / 423

THEMA 01 기획론 ············································································································································424

THEMA 02 정책결정요인론 ·····························································································································426

 

PART03 조직론

 

CHAPTER 01 조직과 조직이론 430

체계도 / 430

THEMA 01 조직과 조직이론 ···························································································································431

THEMA 02 Waldo의 조직이론 ·······················································································································434

THEMA 03 Van de ven의 거시조직이론 ·····································································································436

THEMA 04 Scott의 조직이론 ·························································································································442

CHAPTER 02 조직구조의 이해 447

체계도 / 447

THEMA 01 고전적 조직구조 원리 ··················································································································448

01-1 조직의 통합 및 조정 ·················································································································453

THEMA 02 계선과 참모 ···································································································································455

THEMA 03 조직의 구조적 변수 ······················································································································457

03-1 기계적 조직과 유기적 조직 ······································································································461

03-2 조직구조 유형 ····························································································································463

THEMA 04 조직의 상황변수⑴-규모 ·············································································································467

THEMA 05 조직의 상황변수⑵-기술 ·············································································································468

THEMA 06 조직의 상황변수⑶-환경 ·············································································································474

06-1 Mintzberg의 복수국면접근법 ····································································································477

THEMA 07 Weber의 관료제론 ······················································································································482

THEMA 08 탈관료제 조직이론 ························································································································490

08-1 탈관료제 이론 모형 ···················································································································492

THEMA 09 애드호크라시(Adhocracy) ··········································································································495

THEMA 10 (Team) 조직 ·····························································································································497

THEMA 11 네트워크(Network) 조직 ············································································································500

THEMA 12 매트릭스(Matrix) 조직 ················································································································502

THEMA 13 학습조직 ········································································································································504

THEMA 14 기타 탈관료제 모형 ······················································································································506

CHAPTER 03 조직과 인간 510

체계도 / 510

THEMA 01 동기부여이론의 개관 ····················································································································512

01-1 공공(공직)서비스 동기 ···············································································································515

THEMA 02 전통적 이론과 인간관 ··················································································································517

02-1 MaslowAlderfer의 이론 ·······································································································520

02-2 Herzberg의 욕구충족요인이원론 ·····························································································523

02-3 McClelland의 성취동기이론 ·····································································································525

02-4 X·Y이론과 성숙·미성숙인 ·········································································································527

02-5 기타 내용(욕구)이론 ··················································································································529

THEMA 03 과정이론의 개관 ···························································································································531

03-1 Adams의 공정성이론 ················································································································532

03-2 기대이론 ·····································································································································533

03-3 Locke의 목표설정이론 ··············································································································536

03-4 학습이론 ····································································································································537

03-5 HackmanOldham의 직무특성이론 ·····················································································542

THEMA 04 리더십이론 ···································································································································544

04-1 Fiedler의 상황결정이론 ·············································································································546

04-2 Evans, House, Mitchell의 경로-목표이론 ·············································································548

04-3 리더십의 생애주기이론 ·············································································································552

04-4 리더십 대체물 접근법 ···············································································································554

04-5 현대적 리더십이론 ·····················································································································556

THEMA 05 권력과 권위 ···································································································································561

THEMA 06 조직시민행동 ·································································································································564

CHAPTER 04 조직의 효과성 관리 566

체계도 / 566

THEMA 01 조직의 효과성 측정 ······················································································································567

01-1 경쟁적 가치접근법 ······················································································································571

THEMA 02 목표에 의한 관리 ·························································································································573

THEMA 03 성과관리와 균형성과표 ················································································································576

THEMA 04 총체적 품질관리 ···························································································································581

THEMA 05 기타 조직관리 기법 ······················································································································584

THEMA 06 조직진단 ········································································································································587

THEMA 07 조직발전 ········································································································································590

THEMA 08 변화관리 ········································································································································595

THEMA 09 갈등관리 ········································································································································599

THEMA 10 조직문화 ········································································································································605

THEMA 11 의사전달(커뮤니케이션) ················································································································610

THEMA 12 행정PR ··········································································································································616

CHAPTER 05 우리나라 공공조직 617

체계도 / 617

THEMA 01 정부조직 ········································································································································618

THEMA 02 위원회 조직 ···································································································································625

THEMA 03 공공기관 ········································································································································627

THEMA 04 책임운영기관 ·································································································································631

THEMA 05 지방공기업법 ·································································································································636

 

목차 2

 

PART04 인사행정론

 

CHAPTER 01 인사행정의 기초 14

체계도 / 14

THEMA 01 인사행정의 의의 ······························································································································15

THEMA 02 엽관주의와 실적주의 ······················································································································18

THEMA 03 적극적 인사행정 ······························································································································24

03-1 대표관료제 ····································································································································26

THEMA 04 중앙인사기관 ···································································································································30

04-1 중앙인사기관의 실제 ···················································································································34

THEMA 05 직업공무원제도 ································································································································38

CHAPTER 02 공직구조의 체계 42

체계도 / 42

THEMA 01 폐쇄형과 개방형 임용 ····················································································································43

01-1 개방형 직위와 공모 직위 ···········································································································45

THEMA 02 계급제와 직위분류제 ······················································································································48

02-1 직위분류제의 수립 과정 ·············································································································52

THEMA 03 우리나라 공직분류 ··························································································································59

THEMA 04 공직 분류의 변화 ····························································································································63

THEMA 05 고위공무원단 제도 ··························································································································67

CHAPTER 03 인적자원관리 71

체계도 / 71

THEMA 01 공무원의 모집 ·································································································································72

THEMA 02 공무원의 선발 ·································································································································76

02-1 선발시험의 효용성 확보 ··············································································································78

THEMA 03 공무원의 능력발전 ··························································································································82

03-1 역량기반 인적자원관리 ···············································································································85

03-2 경력개발 프로그램 ·······················································································································90

THEMA 04 공무원의 근무성적평정 ···················································································································92

04-1 근무성적평정의 오류 ···················································································································97

04-2 우리나라의 성과평가 ·················································································································100

04-3 다면평가제도 ······························································································································105

THEMA 05 공무원의 사기 ·······························································································································106

05-1 공무원 보수 ·································································································································110

05-2 총액인건비 및 기준인건비제도 ··································································································115

05-3 공무원연금 ···································································································································118

05-4 승진 ·············································································································································123

CHAPTER 04 공무원의 권리와 의무 126

체계도 / 126

THEMA 01 공무원의 신분보장 ························································································································127

01-1 공무원의 신분변경 ·····················································································································129

THEMA 02 고충처리와 소청심사 ····················································································································132

THEMA 03 공무원단체 ·····································································································································134

THEMA 04 공무원의 정치적 중립 ··················································································································139

THEMA 05 공무원의 의무 ·······························································································································141

05-1 국가(지방)공무원법의 의무 ········································································································143

05-2 공직자윤리법의 의무 ··················································································································145

05-3 부패방지 및 국민권익위원회 설치와 운영에 관한 법률 ······················································149

05-4 부정청탁 및 금품 등 수수의 금지에 관한 법률 ···································································157

THEMA 06 공무원의 징계 ·······························································································································163

 

PART05 행정환류론

 

CHAPTER 01 행정윤리와 행정책임 168

체계도 / 168

THEMA 01 행정윤리의 이해 ···························································································································170

THEMA 02 공무원 행동강령 ···························································································································173

02-1 행정윤리와 이해충돌의 방지 ·····································································································175

THEMA 03 공직부패 유형 ·······························································································································177

THEMA 04 행정책임 ········································································································································180

THEMA 05 행정통제의 이해 ···························································································································183

05-1 행정통제의 유형 ·························································································································185

CHAPTER 02 행정개혁론 191

체계도 / 191

THEMA 01 행정개혁 일반론 ···························································································································192

THEMA 02 행정개혁 접근방법 ························································································································194

THEMA 03 행정개혁의 저항과 극복방안 ·······································································································200

THEMA 04 선진국 행정개혁 흐름 ··················································································································202

THEMA 05 우리나라의 행정개혁 ····················································································································205

05-1 정부 3.0 개혁 ····························································································································208

CHAPTER 03 지식정보사회와 행정 214

체계도 / 214

THEMA 01 지식정보사회와 행정 ····················································································································215

THEMA 02 지식정보사회와 정책 ····················································································································219

THEMA 03 지식정보사회와 지식관리 ·············································································································223

THEMA 04 전자정부의 발전 ···························································································································228

04-1 전자정부와 생산성 향상 ···········································································································235

04-2 전자정부와 민주성 향상 ···········································································································238

 

PART06 재무행정론

 

CHAPTER 01 재무행정의 기초 242

체계도 / 242

THEMA 01 정부재정의 이해 ···························································································································244

01-1 예산의 종류-재원별 유형 ·····································································································249

01-2 예산의 종류-제출시기 및 불성립 시 예산 ·······································································256

01-3 예산의 종류-조세지출예산제도 ····························································································258

01-4 예산의 종류-성인지예산제도 ·······························································································260

01-5 예산의 종류-자본예산제도 ···································································································262

THEMA 02 예산의 기능 ···································································································································264

THEMA 03 재정민주주의 ·································································································································267

THEMA 04 예산관련 조직 ·······························································································································269

THEMA 05 예산과 법률 ···································································································································271

05-1 국가재정법 ··································································································································275

05-2 국가재정과 지방재정 ·················································································································280

THEMA 06 예산의 원칙 ···································································································································282

CHAPTER 02 예산과정론 286

체계도 / 286

THEMA 01 예산의 편성 ···································································································································288

01-1 총액배분자율편성 예산 ··············································································································291

01-2 예산편성 전략과 예산사정 전략 ······························································································294

THEMA 02 예산심의과정 ·································································································································296

THEMA 03 예산집행과정 ·································································································································299

03-1 예산집행의 통제방안 ·················································································································302

03-1 예산집행의 신축성 확보방안 ····································································································304

THEMA 04 결산 및 회계검사 ·························································································································309

CHAPTER 03 정부회계 313

체계도 / 313

THEMA 01 단식부기와 복식부기 ····················································································································314

THEMA 02 현금주의와 발생주의 ····················································································································316

THEMA 03 정부의 재무제표 ···························································································································320

CHAPTER 04 예산결정이론과 예산제도의 발달 322

체계도 / 322

THEMA 01 예산결정이론 ·································································································································324

01-1 자원의 희소성과 예산 ················································································································331

THEMA 02 예산의 분류 ···································································································································333

THEMA 03 예산제도의 발달 ···························································································································340

03-1 품목별예산제도 ···························································································································341

03-2 성과주의예산제도 ·······················································································································344

03-3 계획예산제도 ······························································································································346

03-4 영기준예산제도 ··························································································································350

03-5 정치관리형 예산제도 ·················································································································355

03-6 신성과주의예산제도 ···················································································································356

THEMA 04 우리나라의 재정개혁 ····················································································································360

04-1 재정성과관리제도 ·······················································································································362

04-2 프로그램예산제도 ·······················································································································365

THEMA 05 통합재정(통합예산) ·······················································································································368

THEMA 06 국가채무관리 ·································································································································373

THEMA 07 조달행정 ········································································································································376

 

PART07 지방행정론

 

CHAPTER 01 지방행정의 기초 382

체계도 / 382

THEMA 01 지방행정의 이해 ···························································································································384

01-1 특별지방행정기관 ·······················································································································386

THEMA 02 지방자치의 개념 ···························································································································388

02-1 지방자치의 계보 ·························································································································391

THEMA 03 지방자치의 근거-티부 모형 ·········································································································393

THEMA 04 자치권 ············································································································································395

04-1 자치입법권조례와 규칙 ·········································································································396

THEMA 05 지방자치의 흐름 ···························································································································400

THEMA 06 지방자치의 역사 ···························································································································403

CHAPTER 02 지방자치와 주민참여 409

체계도 / 409

THEMA 01 주민참여의 의의 ···························································································································410

THEMA 02 주민투표제도 ·································································································································413

THEMA 03 주민소환제도 ·································································································································417

THEMA 04 주민감사청구 ·································································································································420

THEMA 05 주민소송제도 ·································································································································422

THEMA 06 주민발안(발의)제도 ·······················································································································424

CHAPTER 03 지방자치단체의 기관 427

체계도 / 427

THEMA 01 지방자치단체 기관구성 형태 ·······································································································428

THEMA 02 지방자치단체 집행기관 ················································································································430

THEMA 03 지방자치단체 의결기관 ················································································································433

03-1 지방의회 회의 ····························································································································438

THEMA 04 지역경찰제도 ·································································································································440

THEMA 05 지역교육자치 ·································································································································441

CHAPTER 04 지방행정의 구조와 구역 442

체계도 / 442

THEMA 01 지방자치단체 유형 ························································································································443

THEMA 02 지방자치단체 계층 구조 ··············································································································447

THEMA 03 특별지방자치단체 ··························································································································449

THEMA 04 지방자치단체 구역 ························································································································451

04-1 지방자치단체 구역 개편 ···········································································································452

THEMA 05 지방자치단체 사무배분 ················································································································453

05-1 지방자치단체 사무의 귀속 ········································································································455

CHAPTER 05 정부 간 관계와 광역행정 459

체계도 / 459

THEMA 01 정부 간 관계모형 ·························································································································460

THEMA 02 중앙정부와 지방정부 간 관계 ·····································································································465

THEMA 03 지방정부 간 분쟁조정 ··················································································································471

THEMA 04 광역행정 ········································································································································473

04-1 광역행정 처리방식 ·····················································································································475

04-2 우리나라의 광역행정 ·················································································································477

CHAPTER 06 지방재정 481

체계도 / 481

THEMA 01 지방재정의 기초 ···························································································································483

THEMA 02 자주재원⑴-지방세 ······················································································································485

THEMA 03 자주재원⑵-세외수입 ··················································································································489

THEMA 04 지방재정 조정제도 ························································································································492

04-1 의존재원⑴-지방교부세 ···········································································································494

04-2 의존재원⑵-국고보조금 ···········································································································498

04-3 의존재원⑶-조정교부금 ···········································································································501

THEMA 05 지방채 ············································································································································502

THEMA 06 지방재정진단지표 ··························································································································504

 
1.배송
- 총 주문액 중 도서 주문액이 25,000원 미만일 경우 배송비 2,300원이 부과되며, 25,000원 이상 주문 시 무료배송입니다.
  단, 제주도 및 도서산간 지역의 경우 3,000원의 비용이 추가 됩니다. (동영상 주문액 제외)
- 평일 오후 2시까지 결제 완료건 당일 발송.(출판사의 입고지연이나 배송사의 물량과다로 인해 1~2일 지연될 수도 있습니다.)
  군부대로는 발송이 불가하며, 반품 회수 시에는 왕복배송비 4,600원이 부과됩니다.
  (도서산간 및 제주도의 경우 왕복 10,600원입니다.)
* 스프링분철 서비스 신청 시 분철 작업으로 인해 주문하신 날로부터 1~2일 후 발송됩니다.

2.교환/환불정책
상품을 수령한 날로 7일 이내(주말, 공휴일포함)에 택배를 통해(요금은 고객부담)당사로 반품하시면, 해당 상품의 결제 금액 중
온라인 송금 및 카드수수료를 제외한 금액을 반품이 확인된 이후 이틀 이내에 고객님의 계좌로 환불해 드립니다.
(반품 시 당사 고객센터(02-2164-9906)으로 연락하여, 반품절차를 따라주시기 바랍니다.)
고객님의 개인적 사유로 반품/교환 시 택배비는 고객부담이며, 상품에 손상 또는 훼손이 전혀 없는 상태여야 합니다.
(교재의 랩핑을 뜯거나, 교재 사용 시 반품/환불이 불가능합니다.)
고객변심 반품 시 배송비(편도 2,300원, 왕복: 4,600원 / 도서산간 및 제주도일 경우 편도:5,300원, 왕복: 10,600원)
상품 수령 후 3개월 이내에 파본 발견 시, 무료로 교환 및 문제가 있는 부분에 대해 보상처리를 해드립니다.
상품이 오배송되었거나 파본인 경우는 반품처리 및 교환이 가능하며 당사에서 택배비를 부담합니다.
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감사합니다. ji***님 2018-11-15
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